Mail-In Repair Service for Customers Outside of New York
At iFix NY, we know that not everyone can visit our New York locations, but that doesn’t mean you have to settle for less when it comes to getting your device repaired. Our Mail-In Repair Service brings expert to you no matter where you are in the U.S. At iFix New York, we specialize in electronics repairs, delivering high-quality service that many local shops simply can’t match.
Our technicians have years of experience with even the most complex repairs, ensuring your device is in expert hands. You don’t have to sacrifice quality just because you’re not local! Trust the pros at iFix New York for a better repair experience, wherever you are.
Please follow these steps for mail-in repair.
Pack Your Device Well
Before sending your device, ensure it is safely packaged to avoid any damage during transit. Wrap the device in bubble wrap or a similar protective material, and place it in a sturdy box. It’s recommended to use a box that’s slightly larger than the device to allow for sufficient cushioning.
Include Your Contact Details
In the box, include a piece of paper with your Name, Email, Phone number, Return Address, and a brief description of the problem you’re experiencing with the device. This information will help us create a new service ticket for your device repair.
Ship Your Device to Us
Once your device is securely packaged, use the post service that offers tracking. Send it to:
iFix New York
247 East 77th St,
New York, NY 10075
Get Repair Estimate
Upon receipt of your device, we will create a new ticket and send you a text message and email with your ticket number. Our team will inspect your device and provide an estimate for the repair within 2-5 days in most cases.
Approve Your Repair
If you approve the estimate, we will begin the repair process. If you choose not to proceed with the repair, we will send your device back to you. Regardless of your decision, you will now have a clear understanding of the issue with your device.
Conduct Payment
Once the repair is complete, we will notify you to make payment via Zelle or PayPal. Please note that the client is responsible for the return shipping cost, whether the device is repaired or not (it’s a $25 fee for shipping and handling for most average sized laptops, phones and tablets)
Get Your Device Back
After we receive your payment, we will ship the device back to you. All our repairs come with a standard 30-day warranty unless otherwise specified. This gives you the confidence and peace of mind knowing that we stand behind our work.
Don’t settle for local repairs when you can get the best, no matter where you are. Mail in your device to iFix NY today, and let our trusted technicians handle the rest!
